Business Studies Class XII

Set II

Part I

Principles and Functions of Management

Question 1. Give any two points of distinction between administration and management. (2 marks)

Question 2. What is meant by motion study? (2 marks)

Question 3. Define 'direction', as a function of management. (2 marks)

Question 4. Why is line and staff organisation considered better than line organisation? Give any three reasons. (3 marks)

Question 5. Distinguish between authority and responsibility on the basis of:

(i) Delegation,

(ii) Origin, and

(iii) Direction of flow. (3 marks)

Question 6. The marketing manager of Aditi Ltd., an organisation manufacturing generators, has been asked to achieve a target sale of 150 generators per day. He delegates the task to 15 sales managers working under him. Five of the sales managers could not achieve their respective targets. Is the marketing manager responsible? Explain, in brief, the relevant principle in support of your answer. (4 marks)

Question 7. "Co-ordination is a continuous activity in an organisation." Explain this statement briefly. (5 marks)

Question 8. Explain briefly the principle of parity of authority and responsibility. (5 marks)

Question 9. Which method of wage payment will you prefer as a worker-time rate or piece rate? Give reasons in support of your answer. (5 marks)

Question 10. Explain, in brief, the various steps involved in the process of control. (5 marks)

Question 11. What is planning? Explain any four features of planning, in brief. (6 marks)

OR

What are the various steps involved in the process of planning? Discuss.

Question 12. Explain, in brief, the various functions of a supervisor. (8 marks)

OR

Differentiate between formal and informal communication.